Our policies and terms governing the use of DevLink360 services.
Privacy Policy
Last Updated: 23 September 2025
1. Introduction
DevLink360 Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK GDPR and Data Protection Act 2018.
2. Data We Collect
We may collect and process the following data:
Contact information (name, email, phone, company)
Account credentials for integrated services (encrypted)
Call metadata (duration, timestamps, numbers)
Technical data (IP addresses, device information)
3. How We Use Your Data
We use your data to:
Provide and improve our services
Process integrations between your systems
Communicate with you about your account
Comply with legal obligations
4. Data Sharing
We do not sell your data. We may share it with:
Service providers necessary for our operations
Legal authorities when required by law
Your organization's administrators
5. Your Rights
Under UK GDPR, you have rights to:
Access your personal data
Request correction or deletion
Object to processing
Data portability
6. Contact Us
For privacy concerns, contact our Data Protection Officer at dpo@devlink360.co.uk.
Terms of Service
Last Updated: 23 September 2025
1. Agreement
By using DevLink360 services, you agree to these Terms and our Privacy Policy.
2. Service Description
We provide middleware integration between telephony systems and CRM platforms as described on our website.
3. Account Responsibility
You are responsible for:
Maintaining account security
Proper use of integrated systems
Compliance with third-party terms
4. Payment Terms
Fees are billed monthly in advance. You may cancel anytime with 30 days notice.
5. Acceptable Use
You agree not to:
Reverse engineer our services
Use for illegal purposes
Overload our systems
6. Limitation of Liability
We are not liable for indirect damages or service interruptions beyond our control.
7. Governing Law
These Terms are governed by English law. Disputes will be resolved in UK courts.
Cookie Policy
Last Updated: 23 September 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit websites.
2. How We Use Cookies
We use cookies to:
Authenticate users
Remember preferences
Analyze site traffic
3. Cookie Types
Type
Purpose
Duration
Essential
Core functionality
Session
Preference
Remember settings
1 year
Analytics
Improve services
2 years
4. Managing Cookies
You can control cookies through browser settings. Disabling essential cookies may affect functionality.